Frequently Asked Questions
NestBloom is a revolutionary brand specialising in the creation of epicurean edible-beauty products featuring Bird’s Nest as its main ingredient.
Incorporating asian tradition into modern epicurean delicacies.
Each Bloom is perfection, through the incorporation of the best cooking methods, recipes and the finest harvests from all over the world to develop each delectable Bloom.
Beyond this, our team takes great pride in the aesthetic. Each Bloom is hand crafted lovingly, so that along with the best of tradition, we are able to bring to you a touch of elegance, beauty and self-love – wrapped in a moment of mindfulness.
Our Ritual sets pair our Blooms with our NestBloom accessories to complete the experience and delight and nourish the senses.
Within our sets, hand-blown crystal glass bowls, spoons and a hourglass are provided, bringing luxury and elegance to complete the 5 minute ritual of mindfulness and pampering.
NestBloom is Headquartered in Singapore and currently retailing through our International distributors below.
NestBloom China
For more information please contact:Â Chee.tor@spicytrend.cn
Purchase at https://world.taobao.com/dianpu/230027216.htm
NestBloom USA
For more information please contact:Â cathylee@nestBloom.us
NestBloom South Korea
For more information please contact:Â verry@grayb.co
NestBloom Hongkong
For more information please contact:Â Molikulewellness@gmail.com
NestBloom Indonesia
For more information please contact:Â vallence@thealchemysocial.com
Our bird’s nest is gathered from Indonesia
Our Chinese almonds are sourced from China
Our rose extract is made using Damascus roses from Bulgaria; our vanilla pods are predominantly from Madagascar
Our Matcha is from some of the finest harvesters in Kyoto
Our pandan leaves and rock sugar are derived from Singapore
Our red ginseng is from Korea
Original Almond Cream is represented by the Chrysanthemum.Â
Rose Almond Cream is a Rose.
Matcha Almond Cream is in the shape of a Camellia.
Vanilla Bean Almond Cream is the Carnation.
Pandan Rock Sugar is represented by the Orchid.
Red Ginseng Bloom is represented by the Dahlia.
At NestBloom, we only use natural colourings. To share more:
The Original Almond Cream Bloom gets its colour from the freshly prepared almond milk
The Rose Almond Cream Bloom derives its soft pink from a touch of beetroot juiceÂ
The Matcha Almond Cream Bloom’s colour comes from the pure matcha powder
The Vanilla Almond Cream Bloom gets its off-white tone from the real vanilla pods that we use
The Pandan Rock Sugar Bloom is naturally translucent as there is no colour
The Red Ginseng Bloom gets its beige colour from the natural red ginseng extract.
Our Blooms are safe and beneficial for pregnant ladies.
We also recommend NestBloom for pre and post-natal care.
Our Blooms can be consumed by placing them into a bowl and adding a recommended 80ml of hot water. However, the amount of hot water can always be adjusted according to your preference.
Alternatively, we recommend using our NestBloom double-wall ritual bowl that comes with the ritual kits. There is an indicator in the bowl that indicates how much hot water to add. The ideal water temperature should be above 90°C. You can refrigerate it if you prefer it chilled.
Next, stir gently and wait for 5 minutes.
After 5 minutes, your NestBloom is ready to be consumed.
NestBloom is all Natural. Free from preservatives and additives.
We use a proprietary freeze-drying method to naturally preserve all the nutrients in our Blooms.
This process allows us to remove all the moisture so that we don’t need to add any artificial preservatives.
Our Blooms do not have to be refrigerated, simply store it in a cool dry place away from direct sunlight and heat.
Shopping at NestBloom is easy:
Select main item (Bloom, Gift Box, or Ritual Kit)
Adjust quantity of item
Choose the flavor of the Bloom(s)
Add to cart
Proceed to checkout and customisation
Customisation — allows add-on of Blooms and accessories
Proceed to order summary for check out
Sign in or key in user details
Proceed to payment
Receive order confirmation and email for receipt (invoice will NOT be attached with the actual package)
Tracking order will be shown in receipt
The currency displayed on NestBloom.com is in Singapore Dollars (SGD).
All purchases will be charged in Singapore Dollars.
An account is not required to place an order. However, we will need the user’s information for delivery.
All personal information will be kept private under the Data Protection Act (DPA).
NestBloom.com uses Stripe’s Secured Payment Gateway to process all payments. We accept Visa, Master, American Express credit and debit cards.
We use Fedex international courier services for international shipping.
We currently ship to the following countries:
1. Taiwan – $40 Flat Rate Shipping on all Orders
2. Japan – $45 Flat Rate Shipping on all Orders
3. Canada – $150 Flat Rate Shipping on all Orders
Please key in your shipping address at the check out page for shipping cost.
Other countries, Please email us atask@nestbloom.comfor further details.
*Flat Rate Shipping will only be applicable to orders under 5Kgs.
*Shipping charges do not cover VAT & Import Tax if applicable.
Fedex will contact recipient if required.
No, we do not ship to PO Boxes addresses. However, for bulk orders, we are able to ship to freight-forwarding addresses. Please contact us for further details.
Singapore Shipping:
- Minimum Spending of $100 - Free Standard Shipping (3 - 5 Business Days)Â
- Orders received on Fridays, Saturdays and Sundays and Public Holidays will be processed on the next business day.
Standard Local Shipping (3 - 5 Business Days) - $10
- Orders received on Fridays, Saturdays and Sundays and Public Holidays will be processed on the next business day.Â
Express Local Shipping (1 - 2 Business Days) - $25
- Orders received on Fridays, Saturdays and Sundays and Public Holidays will be processed on the next business day.
Remote Area Shipping (Sentosa) - $25
- Orders received on Fridays, Saturdays and Sundays and Public Holidays will be processed on the next business day.
International Shipping: Fedex International Express Shipping (3 - 4 business days):
- Pricing depends on location, please refer to our FAQ under the tab “Which countries does NestBloom ship to?”
- Orders received on Fridays, Saturdays and Sundays and Public Holidays will be processed on the next business day.
Freight insurance is covered under the courier companies we use. Items would need to be signed for.
The amount of duties and taxes you will have to pay depend on the destination and the value of the order.
*Shipping charges do not cover VAT & Import Tax if applicable.
Fedex will contact recipient if required.
Should you need to change your order, please contact us at hello@nestbloomsingapore.com immediately. We can change and amend the order before delivery has been arranged.
If the order has been shipped out, we will not be able to cancel the order. However, if delivery has not been arranged or the order has not been shipped out, we will facilitate the refund of your order subject to a 5% cancellation service charge. The 5% cancellation service charge is due to a processing fee that will be charged to us by the payment platform for each online order.
(Not Applicable in cases of EARLY TERMINATION of NestBloom Subscription plan, please refer to Subscription FAQ for more information.)
Unfortunately, our gift set prices are set – if you would like to buy Blooms individually or in Gift boxes, you would need to purchase them separately.
Thank you for your understanding.
Should there be any issues/errors with your order, please contact us at hello@nestbloomsingapore.com immediately, and our team will assist you.
Yes you can. Please contact us at ask@nestbloom.com with your corporate enquiry and our team will get in touch with you as soon as possible.
We only use premium grade bird’s nest to create our Blooms and each Bloom contains 30grams of cooked premium grade bird’s nest.
Our bird’s nest is sourced from Kalimantan, Indonesia.
NestBloom Products are all Natural.
Free from preservatives and additives.
As our products are all freshly prepared here in Singapore and then freeze-dried to lock in all the goodness.
They come with a minimum shelf life of 60 days for the almond range and a minimum shelf life of 6 months for the premium range.
Please refer to each Bloom’s packaging, where the best before date is printed for your reference.
NestBloom Products are all Natural.
Free from preservatives and additives.
Our Blooms are made from scratch using real and precious ingredients.
Each Bloom is artisan hand made before they are individually freeze-dried to lock in all the flavours and goodness.
Our Blooms are made to return to their original fresh cooked state upon adding 90 degrees hot water and steeping them for 5 minutes.
Unlike Ultra pasteurised products which are made to last for years, our Blooms are made to bring back that freshly made taste that is unique only to NestBloom.
The Premium Bloom range of products feature 10% more long strand bird’s nest and are collagen infused. They are rock sugar based and do not contain any almond milk.
Our products are not halal certified.
Using water isn’t the only way to prepare NestBloom.
In Japan, NestBloom has been prepared using hot milk or unsweetened soy milk.
This alternative has been very well-received by our Japanese customers. We would love to hear of any other alternate combinations, so that we could share them with our customers.
Yes, vegetarians are able to consume our almond range blooms.
Our almond range of products do not contain any meat or animal products aside from bird’s nest itself.
The various ingredients used to make our Blooms are also listed on our website.